Global Consumer Credit Reporting Network
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2002 Credit Reporting Industry Survey
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Online Questionnaire

Legend:

Mandatory Field

 

Optional Field


A - General Session

1. When was your firm or organization estabilished?
2. What is your Territorial/Regional Market?
3. Which of the following is your main activity?


4. Which of the following best describes your industry?
(you can select more than one description)

Consumer Credit Bureau

Business Information Supplier

Financial Institution

Banking Institution

Other

5. Please indicate which of the following best applies to your firm or organization?

B - Special Session for Consumer Credit Bureaus Only

6. In what year did your firm or organization begin operating a credit bureau?

7. Which kind of data do you manage?

8. If you manage positive data, do you monthly update the payments?

If yes:

9. Organization Type
(you can select more than one description)

State/Institutional Organization
Associative Organization (your End Users are your members)
Private Organization

10. Which kind of End Users can inquire your Consumer Credit Bureau?

 

 

 

Purpose

End Users

Yes

No

Granting Credit

Pre-screening

Banks

Financial Houses

Card Issuers

Insurers

Debt Collection Agencies

Mail Order Companies

Others (Utilities & Telecommunication Companies)

11. Which kind of lines do you manage?

 

Data

Lines

Positive

Negative

Address

Current account

Installment loan

Credit line

Mortgage credit

Credit guarantee

Credit card

Leasing

Merchandise credit

Hire-purchase

Trade account/Mail order account

Telecommunication account

Collection order

12. Does your registry or database contain information on loans to individuals?

13. Please estimate the total number of consumers that are included in your registry or database

14. Please estimate the percentage of consumers that are included in your registry or database

%
(only if more than 5%)

15. Please specify the information on individual consumers which is collected by your registry or database

Personal Data:

Name of individual

Address of individual

Identification number (e.g.: SSN, Tax code, etc.)


Contractual data:

Name of reporting institution

Amount of loan

Interest rate

Maturity

Type of loan

Type of collateral

Value of collateral

Status of rating of loan

Ownership or participation in a business

Personal financial data

Tax information

Other

16. Indicate whether your registry or database contains information on loans to Firms or Sole Proprietor

 To Firms
 To Sole Proprietor

17. Please estimate the total number of Firms/Sole Proprietor that are included in your registry or database

Firms

Sole proprietor

18. Please estimate the percentage of Firms/Sole Proprietor proprietor that are included in your registry or database

Firms

%

Sole proprietor

%

(only if more than 5%)
19. Please indicate the total number of inquiries addressed to your registry or database in the last year related to Individuals, Firms and Sole Proprietor

Individuals

Firms

Sole Proprietor

20. Can consumers access their own information?

If yes, specify reason and Fee to access their own reports

Why can consumers access their own informations?


Do consumers pay a fee in order to access their own credit reports?


If consumers pay a fee, please indicate the amount (in US$)
$

21. How long do you store the following data?

 

Years

Months

Other

Applied Loans

Settled Debts

Unpaid Debts

22. Do you exchange credit bureau data abroad with other organizations?

If yes, please specify Cost and exchanged data kind



Which kind of data do you exchange?

23. Do your End Users have to provide data about consumer landing to your Consumer Credit Bureau?

If yes, is it Mandatory / Optional?

24. In the countries where you operate, are you submitted to "Data Protection" rules?

If yes, in which Countries, and which Rules?

Countries where you must follow "Data Protection" rules


Which are the main issues of these "Data Protection" rules?

25. Please indicate the type of connection used by your company to deliver credit report and the percentage of end users that use that type of connection

Application to Application

 

The % of end users are connected Application to Application

3270 Emulation

 

The % of end users are connected via 3270 Emulation

Internet

 

The % of end users are connected via Internet

Others

 

The % of end users are connected through other connections

26. If your company at the moment does not provide credit reports via Internet, do you intend to develop Internet connection in the next future?

If yes, please specify when you intend to provide credit reports via Internet

C - Contact Information (Not Reported in Survey)
27. Name

28. Surname

29. Role

30. Institution/Company

31. Country

32. Address

33. Postal Code

34. City

35. Phone

36. Fax

37. E-mail

38. Notes

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